Privacy policy


1.1. The principles of data processing apply to the Users of the Hotel Räpina website.

Our company processes personal data only to provide you with a service (to fill in a contact form and booking form). We do not transfer, sell or disclose your data to third parties without your prior consent or in cases provided by law.

Data collection

We collect data when filling in the contact form.

1.2. When filling in the forms, the data to be submitted by the Contracting Authority are divided into mandatory and voluntarily transmitted data.

1.3. The Contracting Authority must provide the following information:

1.3.1. Name – required to fill in the form;

1.3.2. E-mail address – required to fill in the form and contact the client;

1.3.3. The chief processor of the customer’s data is Räpina Reisid OÜ (Hotel Räpina), registry code 10915982, location Tartu mnt 2, Räpina, Räpina county Põlvamaa 64504, Estonia.

Data retention period

1.8. Hotel Räpina retains the data for as long as it is necessary to achieve the purpose of using the data or until the legal limitation period and the legal document retention period (7 years according to the VAT Act and the Accounting Act).

Customer rights in connection with the use of data

1.9. The Customer has the right to receive information from Hotel Räpina regarding the use of his or her data pursuant to the procedure and to the extent provided by law;

1.10. The Customer has the right to demand that Hotel Räpina terminate the use of its data and to correct, close and delete the data;

1.11. The Customer has the right to accept or prohibit the use of his / her data for direct marketing or marketing purposes;

1.12. The Customer has the right to turn to the Data Protection Inspectorate and the court to protect their rights.

1.13. If you have any questions regarding personal data, you have the right to send us an e-mail  or call +372 7300 460.


Use of cookies

2.3. The Customer has the right to refuse to save cookies on the computer. If desired, the Customer must change the settings of his web browser.

2.4. Different types of web browsers use different methods to block cookies. More detailed information is available on the website  or on the English page  .

2.5. When blocking cookies, the User must take into account that not all functions of the website may be available to the User after blocking cookies.

What is a cookie?

2.6. A cookie is a text file that is sent and stored on the User’s computer by websites that the User visits. The cookie is stored in the file directory of the User’s web browser. If the User has previously visited the website, the web browser reads the cookie and transmits the corresponding information to the website or element that initially saved the cookie. More information about cookies is available on the website  or on the English page .

2.7. Cookies allow you to monitor website usage statistics, the popularity of headings and other activities performed on the website. The information obtained from the cookie is used to improve the usability and content of the website.

Types of cookies used on the website

2.8. Persistent cookies are essential for navigating the website and using its features. In the absence of persistent cookies, the User would not be able to use all the functions of the website.

2.9. Session cookies allow the website to remember previous choices made by the User (for example, username, language choice, etc.) and thus offer more efficient and personalized functions.

2.10. Tracking cookies collect data about the User’s behavior on the website. The information obtained from the tracking cookie allows us to increase the user-friendliness of the website.

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